About Personr
Through our integration with Personr, you can trigger AML screening and customer due diligence (CDD) flows directly from FLK it over.
When a new client relationship starts (sending an agency agreement), if turned on Personr integration triggers identity verification, screens against global sanctions lists, PEP databases and watchlists - all without leaving your FLK workflow.
Depending on your chosen account type - Personr also offers broader compliance management: AML/CTF program documentation, risk assessments, policy version control, AMLCO records, staff training register and document management.
Contact for Personr:
Visit Personr: personr.co
Sign up: enterprise.personr.co
Book a demo: personr.co/demo
Need help or have questions? Contact the Personr team directly at help@personr.co
How Personr works with FLK
With Personr, you manage your own account directly with Personr. Here's how the integration works:
Before you can connect Personr in FLK it over, you'll need an active Personr account. Sign up at Personr Sign up to get started (please sign up within 24 hours, as the link will expire after this time).
Connect your account — In FLK Settings, connect your Personr account via OAuth and select your default verification flows (one for Individual KYC and one for Corporation KYB).
Head to Settings > KYC/AML in FLK it over to find your AML provider options. You'll see both Personr and LAB Group listed — only one can be active at a time.
Click Connect next to Personr and sign in with your Personr admin account credentials to activate the integration.
Once connected, your Personr integration will show as Active. From here you can configure your default verification flows for Individuals and Entities, and set whether AML checks are automatically enabled for all vendors by default.
Enable verification on your agreement — When creating a Sales Agreement, toggle AML/KYC on for each vendor. Personr will use your selected flow, or you can override it per vendor.
When creating a Sales Agreement, you'll see the Create KYC/AML check on Personr toggle in the Vendor section. You can also select the verification flow to use for that vendor.
Vendor completes verification — When sent, the vendor receives a verification link via email/SMS from Personr. They can also access it on the post-signing thank you page.
Track status in FLK — The verification status appears on your agreement summary: Outstanding, Pass, Action Required, or Failed. You can copy the verification link, resend it, or view the full result in Personr.
Once the agreement is sent, the KYC/AML Checks section shows all requested checks and their status. You can copy the verification link to share directly with a vendor or buyer.
Complete the agreement — Once all vendor verifications are complete (or you've recorded a reason for disabling), you can finalise the agreement.
Buyer Checks — Once you find a buyer for a property, you can trigger stand-alone checks in FLK it over and link them on the same sales agreement so everything is housed in one location for simplicity. You'll have the same live data feed for compliance visibility.
Pricing
As an FLK it over user, you receive 50% off all Personr plans. The prices below reflect the FLK discount. All prices are +GST.
Pay As You Go (no subscription)
Individual KYC check: $25
Business KYB check: $60
14-day free trial for all new users
Essentials — $49.50/month
Includes: AML screening, risk assessments, policy hosting, KYC/KYB checks
Individual KYC check: $15
Business KYB check: $45
Launch — $199.50/month
Includes everything in Essentials plus: training register, task management, audit tracking, automated compliance controls
Individual KYC check: $10
Business KYB check: $40
Tip: If you run a high volume of checks, the subscription plans offer significant savings per check — plus full compliance program management built in.
Webinar Recording
Watch the FLK AML integration partner webinar with Personr (21 May 2026) for a full walkthrough of how the integration works, what's included and how to get started.
Frequently Asked Questions
Why do I need AML/KYC?
From 1 July 2026, AUSTRAC's Tranche 2 reforms require real estate agents to conduct customer due diligence (CDD), maintain an AML/CTF program, assess money laundering and terrorism financing risks, and keep records for seven years. Non-compliance may result in significant penalties.
Do I need an AML/CTF program before I start?
Yes — under the new legislation, all real estate agents must have an AML/CTF program in place. Personr's Essentials and Launch plans include compliance program hosting, so you can manage your program documentation within the same platform you use for checks.
How does Personr verify identity?
Personr uses biometric identity verification, document checks, and screens individuals against global sanctions lists, PEP (Politically Exposed Person) databases, and watchlists. The process is fully digital — no certified copies or in-person appointments required.
Do I need to complete AML checks on vendors signed up before 1 July 2026?
No, if the vendor relationship commenced before 1 July, AML/CTF checks are not required for them as you were already providing the designated service. However, any buyer found after 1 July does require a check as that is a new designated service relationship. As a business, you may choose to run checks on pre-July vendors anyway to avoid any grey area- there is nothing wrong with doing so, but it is not a legislative requirement.
How do I trigger a buyer KYC check in FLK it over?
Open the relevant Sales Authority agreement in FLK it over, click New KYC/AML Request, select the role as Buyer, and choose Individual or Corporation. The buyer will receive a link via email/SMS to complete the verification on their phone. You can also copy the link manually to share with them.
Note: AML checks are not currently part of the Exchange of Contracts workflow - all checks are linked to the Sales Authority agreement to keep everything in one place.
What is KYB and when is it used?
KYB (Know Your Business) is used when a vendor is a corporation, trust, SMSF, or other non-individual entity. It verifies the entity itself as well as its authorised signatories and beneficial owners.
Where are the verification results stored?
All verification records are stored in your Personr account. FLK shows the verification status and provides a link to view the full result in Personr. FLK does not store certificates or verification documents.
In your Personr portal, the Flows section shows all active verification flows configured for your agency.
The Individuals section shows all check requests and their current status — useful for tracking compliance across all vendors and buyers.
The Companies section shows KYB checks for corporate entities, including status and risk labels.
Can I override the default verification flow for a specific vendor?
Yes. You set your default flows (Individual and Corporation) in Settings, but you can override the flow for any vendor on the agreement form.
What happens if a vendor fails verification?
If a vendor's check fails, the agreement will show a "Failed" status. The vendor can retry, and you can review the details in your Personr account. If the result is "Action Required", you may need to complete Enhanced Due Diligence (EDD) in Personr before proceeding.
If a vendor sells multiple properties, do we need to run AML checks each time?
Generally no, if the business relationship is ongoing and continuous, one check is sufficient. However, if significant time has passed (e.g. two years between transactions), it may be prudent to run a new check as the vendor's risk profile may have changed.
Can I disable AML/KYC for a specific vendor?
Yes, but you must provide a reason which is recorded in the audit log. This ensures your compliance obligations are documented even when checks are waived.
How do I run a KYB check for a company with multiple directors?
You only run the KYB check once - it automatically verifies all of the company's directors.
To add each director on the form, create a separate corporation vendor for each director, using the same company. For example:
• Vendor 1: Example Corp - Director 1.
• Vendor 2: Example Corp - Director 2.
Enable the KYB check on the first vendor only (Vendor 1). When you do, it automatically runs the necessary checks on all of the company's directors. Don't enable KYB again on Vendor 2 (or any further directors) for the same company - the first check already covers them, so re-enabling it would duplicate the check.
If I move an agreement back to draft after the vendor check has already been completed, will the vendor need to complete the check again?
No, the vendor does not need to complete another check if the check has already been completed.
FLK’s KYC/AML integrations are designed to provide a convenient all-in-one workflow, however the source of truth for the check status is the provider’s own portal, such as LAB Group or Personr.
As long as compliance has already been completed, you can proceed to completion without completing the AML check again through FLK. The original check will remain available in the LAB Group or Personr portal if you need to review it later.
You can also add a note in the agreement’s Notes section in FLK to document the AML process for future reference.
If a vendor sells multiple properties, do we need to run AML checks each time?
Generally no, if the business relationship is ongoing and continuous, one check is sufficient. However, if significant time has passed (e.g. two years between transactions), it may be prudent to run a new check as the vendor's risk profile may have changed.
Is there a free trial?
Yes — all new Personr users get a 14-day free trial.
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